Returns & Exchanges

At Tribe Yarns, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return unused items in their original condition within 30 days for a full refund or exchange.

1

Check Eligibility

Ensure your items are in their original packaging, with labels intact, and have not been used, wound, or damaged.

2

Request a Return

Contact our support team via email with your order number to receive a Return Authorization and the correct shipping address.

3

Pack and Ship

Securely package your items and send them back to us using your preferred tracked courier service to ensure safe arrival.

4

Receive Refund

Once our team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing